Jul 21, 2026 · 2 min read
What an AI intake actually changes
The chat window is the least interesting part. What AI intake really changes is when the first conversation happens and what survives it.
AIProcess
INSIGHTS / INDEX
Notes from the harbor
How we think about AI intake, compliance posture, and pricing — written down so you can hold us to it.
Jun 9, 2026 · 2 min read
HIPAA-aware is a posture, not a certificate
There is no such thing as HIPAA-certified software. What exists is a set of habits — and you can tell within one meeting whether a vendor has them.
HealthtechCompliance
May 12, 2026 · 2 min read
Fixed scope without fixed thinking
Fixed-scope projects have a bad reputation they mostly earned. The fix isn't hourly billing — it's treating scope change as a feature of the process.
ProcessPricing
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